VenueTunes
Reference

Request statuses

A single request can be in one of these states at any time.
ControlWhat it doesWhoAffects
pending_paymentGuest opened checkout but hasn't finished.
queuedPayment authorized. Waiting for the DJ.
playingThe DJ marked it as Now Playing.
playedFinished. Payment captured.
declinedDJ rejected. Payment voided or refunded.
skippedBulk-skipped. Payment voided.
expiredAuth expired (7-day Stripe limit). Auto-voided.

Payment sub-status

  • pending_auth — Stripe processing.
  • authorized — hold on card.
  • captured — money moved.
  • voided — hold released.
  • refunded — captured then refunded.